Frequently Asked Questions
Do you Except Walk-ins?
You are always welcome to walk in or make an appointment. We are a busy barbershop, and walk in appointments are upon availability. We manage our wait time to the best of our abilities. Get in where you fit in.
are you cash only?
Cash is king. Cards are great too.
do you use the straight razor?
All of our haircuts are finished with a straight razor neck shave if you so choose. Many of our barbers offer a variety of services including straight razor shaves and razor skin fades.
do you cut kids hair
Yes! Children are always welcome in our shop and we do what we can to make the haircut a fun and comfortable experience for them. We ask that they are able to sit well for their haircut, as it is difficult to do a great haircut on a moving target. Due to the nature of our barbershop, the music played, language spoken, and the content on our walls is mostly geared towards adults. Please keep in mind that while we try to accommodate kids as much as we can while they are in the shop, it is up to the parents’ discretion whether Uptown is an appropriate barbershop for their kids.
what is your Cancelation Policy?
We understand life happens, plans change, and sometimes you can’t make it to your appointment. If you need to cancel or reschedule, we require at least one hour’s notice.
Appointments canceled less than one hour before the scheduled time, as well as no-call/no-shows, will be charged 100% of the scheduled service. Any outstanding balance must be paid before booking another appointment.
We also have a 7-minute late policy. If you arrive more than 7 minutes late, your barber may not be able to complete your scheduled service and your appointment may be considered a late cancellation. The full service charge may still apply. Please understand that running late affects the clients scheduled after you and your barber’s reserved service time.
Our barbers are self-employed and are not paid hourly. When you book an appointment, that time is reserved specifically for you. Please be considerate of their time and the other clients who would have been able to book that appointment.
Why do I need to have a card payment on file?
A card on file is required to reserve your appointment and enforce our cancellation and no-show policy. You may still have the option to “Book Without Paying” when scheduling through Squire.
If Squire does not provide that option, you may have an unpaid balance from a previous late cancellation or no-show that must be paid before booking again.
Booking an appointment means you are reserving your barber’s time. Your card will not be charged unless required under our cancellation, late-arrival, or no-show policy.